Player Wellbeing

At th77 Responsible Gaming — Keep it fun, keep it in control

Gaming is meant to be fun — but losing control turns that fun into distress. th77 is always here to help keep gaming a positive part of your life.

Safe Environment 18+ Platform 24/7 Support
Important Warning

Gaming is for entertainment only. If you feel that gaming is negatively affecting your life, relationships, or finances, take a break immediately and seek help. th77 is always here for you.

Th77 Responsible Gaming Safeguards

What we've done to keep you in control at all times

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately — a cooling period applies if you want to increase it.

Session Time Limit

Decide in advance how many hours you want to play. Once the time is up, th77 will automatically remind you and close the session if needed.

Cooling-Off Period

Need a break? Temporarily close your account for anywhere from 1 day to 6 weeks. You will not be able to log in during this period.

Self-Exclusion

If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. Choosing to do so takes real courage.

Set Loss Limit

Gaming will automatically stop once you've lost a set amount. This protects your budget and helps you avoid significant losses.

Support & Counseling

Our Responsible Gaming team is active 24/7. Reach out via live chat for any concerns — you'll get support without judgment.

What we mean by responsible gaming

Responsible gaming means enjoying gaming as entertainment without ever letting it harm other areas of your life. At th77, we believe gaming is truly enjoyable only when a player knows their limits and plays within them.

Gaming is not a source of income — it's purely a form of entertainment. The problem begins when someone keeps playing in hopes of recovering money they've lost. The core goal of th77's responsible gaming policy is to make you aware of this before it becomes an issue.

We don't just set rules — we stay by your side to make sure gaming always remains in your control. Every player is different, so our tools are flexible. You can choose the settings that work best for you.

th77's core principles: Gaming should be a joy, not a burden. We want you to play with a smile — and stop with one too.

Responsible gaming rests on three foundations — time limits, financial limits, and emotional limits. With all three in place, gaming becomes genuinely enjoyable. At th77, setting these limits is simple and can be adjusted at any time.

Signs of Problematic Gaming

Gaming addiction doesn't always appear all at once — it develops gradually. Watch out for the following signs:

  • Repeatedly gaming in an attempt to recover lost money.
  • Lying or being secretive about gaming.
  • Feeling restless or irritable when not gaming.
  • Withdrawing from family, friends, or work just to spend more time gaming.
  • Spending money set aside for daily expenses on gaming.
  • Skipping sleep, meals, or important responsibilities to game.
  • Spending more time or money on gaming every day than you used to.
  • Feeling lonely or depressed when not gaming.

Keep in mind: Noticing one or two of these signs isn't necessarily cause for alarm. But if several of them appear on a regular basis, seeking help is the right move.

Th77's responsible gaming system automatically detects unusual gaming patterns and recommends that you contact the support team if needed. This system is not working against you — it's built for you.

Self-Assessment: Ask Yourself

Answer the following questions honestly. If most of your answers are "yes," take a moment to pause and seek help.

1

Have you ever gamed beyond the budget you set for yourself?

2

After a loss, have you kept playing with the thought that you could win it back if you just played a little longer?

3

Have you lied or kept secrets from family or friends about your gaming?

4

Have you tried to stop gaming but couldn't?

5

Do you feel irritable, restless, or unable to focus when you're not gaming?

6

Has gaming caused problems with your work, studies, or important relationships?

7

Have you ever gamed using borrowed money or funds taken from someone else?

If you answered "Yes" to 3 or more questions, reach out to th77's responsible gaming support today. Starting the conversation is the first step.

How to Set Limits

Log in to th77 and adjust any of the limits below from your account settings at any time. Note — decreasing a limit takes effect immediately, while increasing one requires a 24-hour cooling period.

💰
Deposit Limit

Daily / Weekly / Monthly

📉
Loss Limit

Stop when you've reached your loss limit.

⏱️
Session Time

Set Maximum Gaming Time

🎯
Betting Limits

Maximum bet per round

How to Set Limits — Step by Step

1
Log in to your account

Sign in to th77.wine with your username and password.

2
Open Account Settings

Click the profile icon in the top right corner and go to the "Responsible Gaming" menu.

3
Choose your preferred limit

Deposit, loss, session time — pick whichever limit you need.

4
Enter an amount or time

Set your weekly budget or maximum session time in advance.

5
Confirm

Save your settings — any reduction in limits takes effect immediately.

Self-Exclusion Process

Self-exclusion is the strictest protective measure available. Once activated, you will be completely unable to access your account for the chosen period. th77 offers the following self-exclusion options:

  • 6 Months: Short-term break.
  • 1 Year: Medium-term self-exclusion.
  • 3 Years: Extended break.
  • Permanent Exclusion: Permanent account closure — this action cannot be undone.

Important: th77 will not send any marketing or promotional messages during your self-exclusion period. Even after the period ends, you must submit a written request to reactivate your account.

Choosing self-exclusion is not a sign of weakness — it shows self-awareness and the courage to make the right decision. th77 fully respects this choice.

For family & loved ones

Sometimes, family members notice a problem before the person themselves does. If you're concerned about a loved one's gaming behavior, the following advice may help:

  • Speak with empathy — avoid blame or accusations.
  • Instead of saying "You're gambling too much," try saying "I'm worried about you."
  • Rather than pushing them to quit, encourage participation in other activities.
  • Seek help from a professional counselor if needed.
  • Family members are also welcome to reach out to the th77 support team on behalf of a loved one.

Remember — gaming addiction is a health condition, not a character flaw. Love and support are the most powerful forms of help.

Protection of Minors

Th77 is a strictly 18+ platform. Keeping minors away from gaming is a core part of our responsible play policy.

  • Age is verified at registration and confirmed again during the KYC process.
  • If a user is found to be a minor, their account is closed immediately.
  • Use parental control software on your devices.
  • Always keep your account password private — make sure children in your household cannot access it.

If you suspect a minor is using th77, please notify our support team immediately.

Frequently Asked Questions

Log in to your th77 account and go to "Responsible Gaming" from the profile menu in the top right corner. From there, you can set deposit limits, session time limits, loss limits, and self-exclusion.

Reducing or adding a new limit takes effect immediately. However, increasing an existing limit requires a 24-hour cooling-off period. This rule is in place to protect you.

Once a fixed-term self-exclusion period (6 months, 1 year, or 3 years) ends, you can reactivate your account by submitting a written request to the support team. However, if you choose permanent exclusion, it cannot be reversed under any circumstances.

Yes, th77's system automatically detects unusual gaming patterns. If risky behavior is identified on an account, our responsible gaming team may reach out to you. This is handled with complete confidentiality.

Yes. If a family member or trusted person believes a user's gaming is becoming problematic, they can contact our support team. We will take the necessary steps while maintaining full confidentiality.

You can reach our Responsible Gaming team directly via the live chat section on th77. You can also contact us by email at [email protected]. We typically respond within 24 hours.

Play Responsibly, Win Happily

Sign up at th77 and enjoy a safe, responsible gaming experience. Your safety is always our top priority.

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